Sales & Customer Success Manager – French-speaking Switzerland

About the role

EGYM, a global fitness technology company, is looking for a Sales & Customer Success Manager (m/f/d) for Western Switzerland (Romandie). The role combines selling EGYM hardware and software solutions with guiding existing clients toward long-term success, acting as the local face of the brand and helping build its market presence in French-speaking Switzerland.

Key responsibilities

• Sell EGYM hardware and software solutions and own revenue, sales activities and growth across Western Switzerland
• Acquire new customers, including through cold outreach, and act as a consultant analysing their needs and operational challenges
• Create and present business cases, quotes and concept proposals to improve clients' profitability
• Collaborate with marketing on regional sales events to generate pipeline opportunities
• Act as the main strategic contact for existing clients, supporting their entire customer journey and identifying upsell and cross-sell opportunities
• Deliver product trainings for gym owners and staff, and support EGYM Campus training sessions at partner facilities
• Analyse on-site product adoption and derive KPIs and best practices to optimise client workflows
• Maintain accurate sales reporting and pipeline forecasting in Salesforce

Required profile

• At least 3 years of proven B2B sales and account management experience, ideally with hardware and software solutions
• Ideal: experience and network in the fitness, sports or healthcare sector, or a degree in sports science/kinesiology or physical therapy
• Fluent French and good English; German is a strong plus
• Willingness to travel to clients on site about 1-2 days per week

Required skills

• Modern sales methodologies and confident presentation in one-to-one pitches, group presentations and training workshops
• Results-oriented mindset, persistence in long sales cycles and ability to build lasting client partnerships
• Ability to work independently after 6 months: acquiring first new clients, delivering first on-site trainings and presentations, and promoting networking events and webinars

What we offer

• Monthly wellness stipend of up to CHF 45 for gym, yoga or sports club membership
• Flexible working hours and 25 days of vacation per year
• Self-organised mentoring programme and continuous development
• Employee discounts through a benefits portal
• Company car with fuel card for business meetings or personal use