Sales Development Representative (Inbound) - Remote

About the role

A growing international software organization is looking for its first inbound Sales Development Representative in Europe, based in Switzerland. The role is fully remote and turns prospect interest into qualified sales opportunities by managing inbound leads from demo requests, product trials, webinars, events and the open-source community. You will work closely with European Account Executives and the Growth Engineering team to improve lead qualification, routing and follow-up, and help shape the regional inbound sales playbook.

Key responsibilities

• Respond to all assigned inbound leads, including demos, trials, webinar registrations and open-source inquiries, with a personalized first response within one business hour and at least four follow-ups over seven business days.
• Conduct qualification calls to understand use cases, tools, team structures, challenges and buying timelines, and assess fit against the Ideal Customer Profile.
• Route qualified leads to the right Account Executive or existing account owner, coordinate first meetings and provide written handoff briefs.
• Maintain accurate HubSpot records of every lead, interaction and disqualification reason.
• Share feedback on lead quality by source, campaign and persona with Growth Engineering, and contribute to the inbound sales playbook and process improvements.

Required profile

• At least 1 year of experience as a Sales or Business Development Representative, ideally in B2B SaaS or software.
• Previous inbound sales experience managing lead queues against response-time targets.
• Fluent English; a European language such as French or German is an advantage.
• Availability to work hours aligned with European business schedules, and ability to work independently in a fully remote, international team.

Required skills

• Excellent written communication and discovery and qualification skills.
• CRM discipline, ideally with HubSpot or a comparable platform.

What we offer

• Competitive compensation with performance-based bonus and equity opportunities.
• Medical, dental and vision insurance, plus employer-paid life and disability insurance.
• Fully remote work, home-office and equipment budget, learning and conference budgets.
• Paid time off, company holidays and parental leave.