Sales Development Representative

About the role

FELFEL, a family business founded in 2013 that provides Swiss employers with a smart fridge and barista coffee, is looking for a full-time Sales Development Representative in Zurich. You will be the first face many companies meet, finding the right offices, sparking their curiosity and booking the meetings that the Acquisition team turns into new clients.

Key responsibilities

• Research and prospect target companies to build a strong, healthy pipeline.
• Reach out to decision makers by phone, email and LinkedIn.
• Follow up on inbound leads quickly and with care.
• Qualify leads and book meetings and trials for the Account Executives.
• Keep HubSpot clean and up to date.
• Share market insights with Sales and Marketing to sharpen the pitch.

Required profile

• 0-2 years in sales, customer service, hospitality or a similar role; drive matters most.
• Enjoys talking to people and takes rejection with a smile.
• Organized, excellent communication skills and a curious, proactive mindset.
• Fluent German and proficient English.
• Valid work permit or Swiss passport.

Required skills

• Comfortable with CRM tools; HubSpot is a plus.

What we offer

• Food and coffee available at the office.
• 5 weeks of holiday per year, plus the option to buy an extra week.
• Two full weeks of work from anywhere per year.
• Above-mandatory pension fund.
• 16 or 3 weeks of fully paid parental leave, with financial support for childcare until the child reaches kindergarten age.
• Covered half-fare travelcard for public transport.
• Team events and weekly sports sessions.