Sales Development Representative (Remote, Switzerland)

About the role

Grafana Labs is looking for a Sales Development Representative to help prospects navigate their Grafana journey, generate new business opportunities, and develop transferable sales skills. The role blends inbound lead follow‑up with proactive outreach across target accounts, using AI tools to boost productivity.

Key responsibilities

• Research prospects, craft value‑add messaging, and conduct discovery conversations to understand user needs.
• Use a multi‑channel approach (email, LinkedIn, phone) to outreach new leads within target accounts.
• Maintain and update lead and account information in Salesforce and Grafana dashboards.
• Prioritize outreach based on research and data, customizing messages for each prospect.
• Consistently meet pipeline and new‑business opportunity targets while collaborating with marketing and sales teams.

Required profile

• Fluent in German and English, both written and spoken.
• Open to feedback and coaching, with a strong desire for continuous improvement.
• Excellent organizational skills and the ability to prioritize multiple tasks in a fast‑moving environment.

Required skills

• Salesforce for lead and account management.
• Grafana dashboards for research and reporting.

What we offer

• 100% remote work with a global, collaborative culture.
• Competitive OTE of 88,600 CHF–91,760 CHF per year plus RSUs.
• 30 days of annual leave, including 3 dedicated shutdown days.
• Career growth pathways, in‑person onboarding, and a supportive leadership team.