Sales Development Representative (SDR) – Payments Fintech

About the role

Rivero, a Swiss-founded European B2B fintech founded in 2019, offers enterprise SaaS solutions to banks, fintechs and card issuers and acquirers in fraud recovery, dispute management and payment network compliance. As a Sales Development Representative you will drive the top of the sales funnel by identifying, contacting and qualifying prospects, then partnering with Account Executives to turn outbound and inbound leads into discovery meetings with compliance, disputes, operations and payments leaders at regulated financial institutions.

Key responsibilities

• Run multi-channel outbound outreach to the ICP (cold calling, personalised email, LinkedIn and, when needed, industry events)
• Research target institutions and map buying committees across compliance, disputes and payments compliance
• Qualify leads using the SPIN framework and build towards the MEDDPICC criteria used by AEs
• Schedule qualified discovery calls and product demos for AEs
• Keep HubSpot clean and up to date, logging calls, sequence steps, notes and next steps
• Brief AEs on every booked meeting, covering pain points, stakeholders and context
• Test and refine outbound messaging and sequences each quarter

Required profile

• 0-3 years in sales, business development or customer-facing roles; B2B SaaS, payments, banking or fintech background is a plus
• Excellent written and verbal English; additional European languages are a plus
• Curiosity about payments and ability to learn a new domain quickly
• Self-motivated and comfortable with rejection in a high-activity role
• Bachelor's degree preferred but not required

Required skills

• CRM experience, ideally HubSpot
• Sales intelligence tools such as LinkedIn Sales Navigator and Apollo

What we offer

• Competitive base salary with uncapped commission
• Structured SDR-to-Account Executive development programme and regular one-to-one coaching
• Hybrid working (3 to 4 days per week in office) and bi-annual onsite events in Zurich
• Dog-friendly office in Zurich and collaborative workspace near Oerlikon station
• Five extra days beyond annual leave and stock options