Sales Manager

About the role

The Sales Manager will lead the development and maintenance of key markets for Gstaad Palace, focusing on leisure, luxury travel and high‑net‑worth individual clients. You will be responsible for acquiring new business while nurturing existing relationships across the Swiss market and selected international destinations.

Key responsibilities

• Manage, maintain and develop defined markets with a focus on luxury and leisure travel.
• Acquire new clients and sustain existing client relationships.
• Build and expand a network within Switzerland and targeted international markets.
• Plan, coordinate and organise sales calls, trips, roadshows and other sales activities.
• Represent Gstaad Palace at trade fairs, workshops, luxury travel events and networking functions.
• Organise and conduct fam trips, site inspections and client events.
• Prepare and follow up on quotations, contracts and partnerships with tour operators, agencies and direct clients.
• Contribute to market strategies, activity plans and creative client‑engagement initiatives.
• Monitor market trends, competitors and client needs to identify new opportunities.
• Compile and maintain sales statistics, reports and client information.

Required profile

• Professional training or degree in hospitality, catering or tourism.
• 1+ years of experience in sales, hospitality, tourism or luxury travel.
• Knowledge of the Swiss market and international contacts in leisure or luxury travel is a plus.
• Motivation, passion for sales and proactive networking.
• Positive attitude, confident manner and instinct for dealing with discerning clients.
• Results‑oriented, independent work style.
• Willingness to travel regularly and a valid driving licence.
• Native‑level German or French, fluent written and spoken English; additional languages are advantageous.
• Experience with Protel or similar systems and standard MS Office applications.

Required skills

• Protel (or comparable property management system)
• Microsoft Office suite