Skills Strategy & AI Capability Lead

About the role

We are looking for a strategic Skills Strategy & AI Capability Lead to design and implement a skills‑led approach that supports Zurich’s Life, Health & Bank Distribution business transformation. The role will translate business strategy and AI‑enabled operating models into the technical, functional and leadership capabilities needed for the future.

Key responsibilities

• Lead the development of a skills strategy, framework, taxonomy and implementation roadmap for Life, Health & Bank Distribution.
• Translate business priorities and operating model changes into future capability requirements and identify critical skills gaps.
• Shape technical learning for new AI‑enabled systems using simulations, active practice and learning in the flow of work.
• Build role‑based and personalised learning pathways and embed skills across recruitment, performance, learning, succession and internal mobility.
• Use Korn Ferry and other workforce data to generate actionable insights, measure capability growth and business impact.
• Lead cross‑functional delivery across business, HR, Learning & Development, technology, product and data teams.

Required profile

• Significant experience in skills strategy, strategic workforce planning, organisational development, talent, learning or transformation.
• Proven track record designing and implementing skills frameworks or skills‑based talent practices in complex organisations.
• Strong understanding of how AI, automation and digital technologies are changing work and capability requirements.
• Expertise in designing practical, role‑based learning for technical or operational transformation.
• Successful experience leading enterprise change and influencing senior stakeholders.
• Strong analytical skills with the ability to turn workforce data into clear business recommendations.

What we offer

• A sustainable workplace at Zurich Campus with healthy food options, fitness facilities and collaborative spaces.
• Excellent public‑transport links and a lakeside location in the heart of Zürich.
• Access to learning resources, on‑the‑job development and continuous empowerment and support.