Solutions Architect Senior Consultant

About the role

Caterpillar is looking for a Solutions Architect Senior Consultant to join its Customer Solutions Core Regions (CSCR) division, based in the Geneva office. This is a senior individual contributor role that designs and enables integrated solutions combining equipment, services, digital capabilities and processes to deliver defined customer or business outcomes. It bridges strategy and execution across functions, without direct people management responsibility.

Key responsibilities

• Design end-to-end solutions by integrating equipment, services, digital tools and operational processes to address customer, site or business challenges.
• Drive cross-functional collaboration with product, services, digital, sales, dealer and regional teams so solutions are technically viable, commercially sound and operationally deliverable.
• Analyse complex, ambiguous problems and turn them into structured solution architectures focused on measurable outcomes.
• Support the development of solution frameworks, playbooks and enablement materials to drive consistent adoption across regions and teams.
• Communicate solution concepts clearly to diverse stakeholders and influence decisions without formal authority.
• Contribute to continuous improvement of solution offerings by incorporating feedback and emerging capabilities.

Required profile

• University degree, or equivalent years of professional, job-related experience.
• Previous experience with Caterpillar dealers in sales, operations or marketing.
• Experience in a staff role managing multiple projects and reporting to senior leadership.
• Working knowledge of dealer or distribution networks, including collaboration with sales, service and channel partners.
• Valid Swiss work permit, Swiss citizenship, or EU-25/EFTA citizenship.

Required skills

• Customer focus and service excellence.
• Effective communications and relationship management.
• Strategic thinking and big-picture planning.

Travel of up to 25% is expected; no international relocation assistance is provided. The position is open to qualified applicants of any age.