Training Manager

About the role

Rado is seeking a dynamic Training Manager to lead the global learning strategy for its commercial teams. The role will translate the brand’s values and product strategy into engaging learning experiences that support sales objectives across all markets.

Key responsibilities

• Develop and implement a worldwide training strategy aligned with sales goals and brand positioning.
• Define training frameworks, standards and KPIs to ensure consistency and excellence.
• Create and deliver programs on product knowledge, brand storytelling, sales techniques, clienteling and customer experience.
• Support subsidiaries, distributors and retail partners with tailored training solutions while maintaining global standards.
• Act as the main liaison between headquarters and local markets to ensure effective knowledge transfer.
• Maintain and continuously update training materials, presentations, toolkits and digital learning content.
• Manage the Rado e‑learning platform, integrating new product launches and strategic priorities.
• Conduct international training sessions, workshops and on‑the‑job coaching.
• Monitor training effectiveness through feedback, KPIs and sales performance indicators.
• Collaborate with Sales, Marketing, Product Management, Retail and Visual Merchandising teams.

Required profile

• Passionate about people development and delivering outstanding learning experiences.
• Strong communication and influencing skills with the ability to engage diverse international audiences.
• Entrepreneurial, hands‑on mindset and highly organized.
• Culturally aware and comfortable working in an international environment.
• Analytical focus on measurable results and continuous improvement.

Required skills

• Proven experience in international sales or retail training, learning & development.
• Excellent presentation and facilitation abilities for global audiences.
• Experience creating training content and digital learning solutions.
• Proficiency with Microsoft Office.
• Familiarity with digital learning tools and e‑learning platforms.