Front Desk Receptionist – Geneva

About the role

Banque Heritage is seeking a professional Front Desk Receptionist to join its Geneva office. The role ensures the smooth, secure, and welcoming daily operation of the bank’s front office while supporting employees, clients, and visitors with discretion and efficiency.

Key responsibilities

• Greet clients, visitors, and partners with a polished, service‑oriented approach that reflects the bank’s values.
• Manage incoming calls, emails, and correspondence, ensuring timely and accurate redirection.
• Coordinate meeting‑room bookings, prepare rooms, and support client meetings (refreshments, logistics, materials).
• Maintain a professional and secure reception environment in line with internal policies and compliance requirements.
• Assist with administrative tasks such as document preparation, mail handling, and courier services.
• Support internal events, team meetings, and corporate hospitality.
• Maintain internal directories, contact lists, and administrative records.

Required profile

• Proven experience in a receptionist, office coordinator, or administrative role, preferably within financial services or a regulated environment.
• Excellent communication skills in English and French.
• Strong organizational abilities, attention to detail, and a proactive mindset.
• Professional presence, discretion, and the ability to handle sensitive information.
• Ability to manage multiple priorities in a fast‑paced, client‑focused environment.

Required skills

• Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Standard office technologies (phone systems, video‑conference tools)

What we offer

• A dynamic private‑banking environment with strong family‑office heritage.
• Opportunities for personal growth, performance‑based development, and a supportive culture recognized as a Great Place to Work®.