Administrative Assistant – Retail Store Operations

About the role

The Administrative Assistant will support the daily operations of the Louis Vuitton store in Zurich, ensuring smooth administration, finance, and team coordination. You will work closely with store management, external suppliers and the head office to keep the store running efficiently.

Key responsibilities

• Assist store management with staff scheduling, taking into account traffic flow, team availability and commercial priorities.
• Manage relationships with external vendors, oversee contracts and ensure the store’s facilities and supplies are maintained.
• Order and track office materials, uniforms, kitchen items and other consumables.
• Organise travel arrangements and process team travel expenses.
• Support finance tasks such as daily sales reporting, cash handling procedures, expense tracking and preliminary payroll preparation.
• Coordinate recruitment activities, schedule interviews and handle onboarding and off‑boarding processes.
• Serve as the primary contact for employee queries on schedules, absences and time‑keeping, and help organise internal training and team events.

Required profile

• Previous experience in retail administration, operations or a similar support environment.
• Strong communication skills, problem‑solving attitude and ability to multitask.
• Fluent in Swiss German and English; additional languages are a plus.
• Honest, autonomous, dynamic and self‑motivated.

Required skills

• Familiarity with MobaTime and Concur (advantageous).
• Proficient use of Microsoft Office, especially Excel and PowerPoint (intermediate level).