Business Development Specialist

About the role

As a Business Development Specialist you will act as the bridge between client needs, commercial growth, and recruitment delivery in a digital transformation or IT services environment. You will help the organisation uncover new opportunities, nurture client relationships and translate demand into hiring or project requirements.

Key responsibilities

• Identify, qualify and prioritize new business opportunities aligned with growth objectives in digital transformation, IT services and recruitment.
• Manage the full sales cycle: prospecting, outreach, client meetings, needs analysis, proposal support, negotiation and deal closure.
• Build and maintain strong relationships with clients, hiring managers, procurement contacts and key decision‑makers.
• Collaborate with recruiters and delivery teams to define hiring needs, candidate profiles, timelines and service expectations.
• Support commercial proposal preparation, rate discussions, contract negotiations and service agreements.
• Coordinate with internal stakeholders (recruitment, sourcing, account management, operations, leadership) to ensure a consistent client experience.
• Identify cross‑sell, upsell and repeat‑business opportunities within existing accounts.
• Track market trends, competitor activity and client demand in the technology talent landscape.
• Maintain accurate pipeline reporting, sales activity updates and commercial forecasting in the CRM.

Required profile

• 4‑5+ years of experience in business development, sales or account management within recruitment, staffing, IT services or digital transformation.
• Proven ability to work where sales activity is tightly linked to recruitment delivery or service‑based consulting.
• Experience in B2B client acquisition, opportunity development and account growth.
• Strong collaboration skills with both commercial and operational teams in fast‑paced, target‑driven environments.

Required skills

• Understanding of B2B sales processes and consultative selling in service‑oriented businesses.