Enterprise Account Manager (SaaS/GRC)

About the role

Diligent is seeking an Enterprise Account Manager to drive revenue growth and deepen customer engagement for its AI‑powered GRC SaaS platform. You will expand product adoption within existing accounts and acquire new enterprise customers, acting as a trusted advisor throughout the sales cycle.

Key responsibilities

• Develop deep expertise in Diligent’s One Platform and use a solutions‑selling approach to address customer needs.
• Expand business in a defined vertical/territory, managing a robust pipeline and delivering accurate forecasts.
• Lead account planning, coordinate internal stakeholders, and create specialised business plans to generate upsell and cross‑sell opportunities.
• Maintain Salesforce (SFDC) records, forecast bookings, and report on deal progress.
• Provide feedback to product management and marketing on customer pain points and market trends.

Required profile

• 4+ years of account management or new‑business sales experience, preferably in SaaS, GRC or highly regulated industries.
• Proven track record of exceeding revenue targets and using structured sales methodologies such as MEDDIC and Challenger.
• Strong ability to build trust with senior leaders and influence decision‑makers.
• Self‑motivated, resilient and comfortable working in a fast‑paced, high‑growth environment.

Required skills

• Salesforce (SFDC) for pipeline and forecast management.
• MEDDIC sales methodology.
• Challenger sales methodology.

What we offer

• Uncapped commission plan with accelerators.
• Hybrid work model with at least 50% onsite presence in a Diligent office.
• Flexible work environment, comprehensive health benefits and generous time‑off policies.
• Opportunity to work with cutting‑edge AI‑driven GRC solutions in a global, diverse team.