Business & Retail Development Project Manager (Switzerland)

About the role

We are seeking a driven Business & Retail Development Project Manager to own end‑to‑end business, retail development and after‑sales initiatives. You will act as the central link between internal teams, external partners and our retail network, ensuring seamless collaboration and driving commercial performance of the after‑sales business.

Key responsibilities

• Plan, execute and deliver business and retail development projects, defining milestones, timelines, budgets and quality standards.
• Establish, expand and manage a high‑performing retail and service partner network, including identification, contracting and onboarding of new partners.
• Serve as the primary point of contact for all stakeholders and after‑sales partners, facilitating meetings, reporting sessions and presentations.
• Deliver training programmes and provide partners with tools and processes to enhance service quality and customer satisfaction.
• Coordinate cross‑functional teams, ensuring clear task ownership and close collaboration across the sales organisation.
• Design and implement initiatives to improve retailer performance, customer retention and after‑sales profitability.
• Track KPIs, support data‑driven decisions and proactively identify risks with mitigation strategies.

Required profile

• University degree in Business Administration, Economics, Engineering or equivalent technical/commercial qualification.
• Minimum 5 years of experience in the automotive industry, preferably in project management, business development, after‑sales or service‑oriented B2B sectors.
• Strong business acumen with solid understanding of operator business, sales performance and retailer/dealer KPIs.
• Customer‑focused professional with excellent communication, interpersonal and stakeholder‑management skills in dynamic international environments.
• Fluency in English and German required; French is a strong advantage.

Required skills

• Proficiency in MS Office tools.