Boutique Director – Luxury Watch Retail

About the role

We are looking for a Flagship Boutique Director to lead our Geneva boutique, a premier location for luxury watch retail. The role combines strategic development, operational excellence and brand stewardship to drive growth and enhance the client experience.

Key responsibilities

• Define and execute the sales strategy for the Geneva flagship, aligning with global objectives and brand vision.
• Identify market opportunities, analyse performance trends and manage budgets to meet sales and profitability targets.
• Lead high‑profile client events, brand activations and bespoke client‑eling initiatives for UHNW/HNW customers.
• Build and nurture relationships with high‑net‑worth individuals, increasing loyalty and average transaction value.
• Develop and coach a high‑performing, client‑centric team, fostering a culture of excellence.
• Oversee boutique operations, visual merchandising, inventory control, security and compliance.
• Collaborate with internal departments to ensure seamless execution and uphold brand values.

Required profile

• Minimum 15 years of luxury retail management experience, including at least 10 years in a senior leadership role at a flagship or high‑value boutique.
• Proven track record of driving significant sales growth in high‑value segments.
• Strategic thinker with strong commercial acumen and results‑oriented mindset.
• Emotionally intelligent leader capable of inspiring and developing high‑performing teams.
• Deep understanding of UHNW/HNW client expectations and luxury watch market.

Required skills

• Luxury retail management
• Strategic business development
• Client relationship management
• Visual merchandising
• Inventory and security oversight

What we offer

• Opportunity to lead a prestigious flagship in a world‑renowned luxury brand.
• Competitive compensation package aligned with performance.
• Dynamic, high‑performance environment with global exposure.