Cloud Architect, AI & Pan-Amazon, AWS Professional Services

About the role

The AWS Professional Services (ProServe) team is looking for an experienced Cloud Architect (PCA) to design and implement tailored cloud solutions for enterprise customers across Europe, covering migrations, modernization, AI and intelligent commerce. The role acts as a bridge between ProServe Account Executives and Shared Delivery Teams, and involves collaboration across Amazon business units such as Commerce, Supply Chain, AdTech and Customer Experience. French fluency (written and spoken) is essential.

Key responsibilities

• Create and lead solution designs addressing customer business outcomes across migrations, modernization, AI/ML and cloud-native architectures.
• Act as the link between Account Executives and Shared Delivery Teams, ensuring solutions are realistic and optimized.
• Provide technical expertise throughout the pre-sales process and the customer's cloud journey.
• Bring particular depth in AI, Agentic AI and RCG/Commerce verticals, and engage French-speaking customers and stakeholders.
• Collaborate with domain experts across Amazon business units when pursuits span multiple units.
• Drive SOW signings and successful implementations that exceed CSAT expectations.
• Share knowledge through mentoring, training and reusable artifacts, and advise on emerging technologies such as Generative AI and Agentic AI.

Required profile

• 8+ years of cloud architecture and solution implementation experience.
• Experience leading cross-functional initiatives across business units, geographies or matrixed organizations.
• Demonstrated experience in Cloud or AI/ML solution design, including Generative AI and Agentic AI architectures, and in the Retail, Consumer Goods (RCG) or Commerce vertical.
• Preferred: degree in advanced technology or AWS Professional level certification, expertise in Agentic Commerce solutions, and experience across Amazon business units.