Digital Risk & Brand Protection Manager

About the role

We are looking for a Digital Risk & Brand Protection Manager to safeguard our brand, executives, products and digital assets across online channels. The role combines operational digital risk monitoring, brand enforcement and cross‑functional coordination with IT Security, Marketing, Legal and Communications.

Key responsibilities

• Manage and optimise Digital Risk Protection platforms such as ZeroFox, monitoring impersonation, phishing, counterfeit activity and unauthorised brand usage.
• Coordinate incident triage and escalation with IT Security, maintaining documentation of incidents and remediation actions.
• Monitor and enforce brand intellectual property across marketplaces, social platforms and search engines, driving takedown processes with online platforms and external vendors.
• Support Marketing and Creative teams by flagging potential trademark, rights‑clearance and reputational risks in campaigns and product launches.
• Collaborate with Legal, Communications and crisis teams to define escalation criteria, support policy implementation and assist in crisis response.

Required profile

• 5–8 years of experience in digital risk, cybersecurity operations, brand protection or trust & safety.
• Hands‑on experience managing Digital Risk Protection tools such as ZeroFox.
• Strong understanding of phishing, impersonation, online fraud, counterfeit activity and unauthorised brand usage.
• Proven ability to coordinate takedown processes across digital platforms, marketplaces and social networks.
• Excellent communication and stakeholder‑management skills, with the ability to translate technical findings into business impact.