Enterprise Account Executive – Public Sector & Telco

About the role

You will generate new business from ServiceNow's largest existing accounts in the Swiss public and telecom sectors, managing executive relationships and leading cross‑functional virtual teams.

Key responsibilities

• Act as a strategic advisor to leading Swiss public and telco companies, aligning ServiceNow’s platform with digital transformation, regulatory compliance, operational resilience and customer experience priorities.
• Own executive relationships across assigned accounts, building trusted partnerships from C‑level to operational teams.
• Drive outcome‑based account strategy, collaborating with industry and solution teams to deliver tailored solutions.
• Lead enterprise‑wide growth, orchestrating global resources to expand platform adoption across complex, multi‑entity organizations.
• Deliver measurable business value, ensuring strong adoption, long‑term partnership and achievement of revenue targets for licenses, renewals and professional services.

Required profile

• 7+ years of enterprise client management experience with a proven ability to align account strategy to revenue opportunities.
• 2+ years as an Account Executive or equivalent role delivering multi‑million‑dollar sales solutions and managing executive‑level relationships.
• Proven experience in the public sector and/or telecom industry, understanding sector‑specific priorities such as citizen/customer experience, network operations, field service transformation and regulatory compliance.
• Fluent in German and/or French and willingness to travel up to 50%.

Required skills

• Experience integrating AI into work processes, decision‑making or problem‑solving.
• Ability to translate macro‑level business and regulatory challenges into scalable platform strategies delivering operational and financial impact.
• Experience leading matrixed, cross‑functional teams including Solution Sales, Pre‑Sales, Consulting, Customer Success and Professional Services.