Field Service Technician (Central Switzerland)

About the role

ABB is hiring a Field Service Technician for its Electrification, Smart Power division in Baden, covering the Central Switzerland region. The role is field-based and reports to the Service Team Leader. You will carry out service work according to work instructions and ABB quality and safety guidelines, plan and execute service assignments and communicate clearly with customers so they feel informed about schedules, processes and expectations.

Key responsibilities

• Work with customers on site to identify optimisation opportunities and solve existing problems
• Carry out service assignments, identify technical issues and perform on-site or remote analysis within the certified service categories and product areas
• Prepare material lists and ensure materials, spare parts and tools are available, complete and in good condition
• Train field service colleagues and customers as required

Required profile

• Vocational training as an Automation Technician, Electrician, Electrical Installer, Electrical Planner or a comparable technical qualification
• At least 3 years of professional experience in automation, electrical engineering or a related technical field; UPS system experience is an advantage
• Fluent German and basic English
• Willingness to travel, join an on-call rotation and occasionally work weekends
• Valid Swiss driving licence

Required skills

• Solid knowledge of electromechanical systems, diagnostic tools and service processes in an industrial environment
• Customer focus, flexibility and a solution-oriented, collaborative approach

What we offer

• Compensation package including bonus, 13th-month salary and Employee Share Acquisition Program (ESAP)
• Training, development and career growth opportunities
• Company vehicle and fleet discounts
• Contributions toward gym memberships and medical services (IFA)
• REKA vouchers and discounts through Swibeco