Front Office Agent - 25hours Hotel Langstrasse
25hours Hotels
Description du poste
About the role
The reception team of the 25hours Hotel Zürich Langstrasse welcomes guests from check-in to their departure, and is looking for a Front Office Agent. The position is offered on a 4-day week, with three days off each week.
Key responsibilities
- Make sure guests are not just contented but enthusiastic
- Keep calm and handle check-ins smoothly, even when many guests arrive at once
- Ensure the reception runs smoothly when guests arrive
- Prepare for the shift and leave the Front Office fully cleaned up
Required profile
- Hospitality training and some professional front office experience
- Fluent German and English; additional languages are an advantage
- Able to inspire both colleagues and guests, with local knowledge of the town
- A doer who admits mistakes openly
What we offer
- Full-time work of only four days a week
- Free stays of up to 10 nights per year at other 25hours Hotels
- Extra allowance for public transport travel and partner offers
- Discounts through the Ennismore group at its bars and restaurants and worldwide hotel bookings
- Openness to part-time work and other adjustments
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