Global Account Manager

About the role

The Global Account Manager will lead strategic relationships with a select portfolio of multinational customers, driving sustainable growth across European markets and beyond. Based in Switzerland, you will act as a trusted advisor, connecting customers, technology partners, vendors, and internal teams to deliver coordinated solutions aligned with global business priorities.

Key responsibilities

• Manage and develop a portfolio of approximately three strategic multinational accounts spanning multiple European countries.
• Create and execute joint strategic business plans that align customer objectives with commercial priorities.
• Build and maintain trusted relationships with C‑level executives and senior decision‑makers.
• Lead complex, high‑value commercial negotiations involving multiple stakeholders and regions.
• Coordinate local sales teams across Europe and collaborate with global colleagues to ensure a consistent customer experience.
• Analyze account performance, identify growth opportunities, and develop initiatives to expand business potential.

Required profile

• At least 8 years of experience in strategic, international or global account management, preferably in the IT sector.
• Proven success managing large, complex multinational customers and influencing C‑level stakeholders.
• Strong commercial and financial acumen with the ability to translate global strategies into local actions.
• Excellent intercultural awareness and willingness to travel internationally on a regular basis.

Required skills

• Microsoft Word, Excel, PowerPoint, Outlook
• Experience with CRM platforms (Compass CRM, SAP R/3 preferred)
• Fluent in English and French; additional European language(s) such as German is an advantage

What we offer

• Flexible benefits tailored to the applicable country and individual needs
• Professional development programs, leadership training and on‑demand learning resources
• Well‑being support covering financial, physical and mental health
• Inclusive, diverse workplace with global onboarding and networking opportunities
• Opportunities for international career exposure and strategic business impact