Global Supply Chain Drop‑Shipping Agent (m/f/d)

About the role

Join the Global Planning department in Rotkreuz as a Drop‑Shipping Agent, supporting the end‑to‑end delivery of essential healthcare products worldwide. You will be the first point of contact for drop‑shipment inquiries and work closely with procurement, supply‑chain functions and third‑party suppliers.

Key responsibilities

• Manage OEM purchase orders to third‑party suppliers on a global scale.
• Monitor product availability, on‑time delivery and drive corrective actions with suppliers.
• Coordinate procurement and supply‑chain activities for OEM orders across regions.
• Initiate and oversee supplier returns when required.
• Process SAP inbound deliveries, generate virtual goods receipts and issue goods after shipping notifications.
• Monitor system alerts, resolve interface issues and system messages.
• Lead onboarding of third‑party vendors, ensuring data, documentation and compliance are in place.
• Optimize the logistics network for drop‑shipment activities where applicable.

Required profile

• Basic education in a commercial or technical field with studies in supply‑chain management, import/export or related areas.
• 3‑5 years of experience in order management, logistics or supply‑chain operations.
• Experience in a life‑sciences environment (pharmaceuticals, diagnostics, medical devices) is a plus.
• Fluent in German and English with strong communication, organization and teamwork skills.

Required skills

• SAP SD (Sales & Distribution)
• SAP MM (Materials Management)
• Microsoft Excel
• Google Sheets