Head of Change Management (80-100%)

About the role

Skyguide, which provides air navigation services in Switzerland and neighbouring countries, is hiring a Head of Change Management (80-100%) reporting to the Chief of Staff. The role leads the Change Management function and ensures the successful delivery of strategic transformation initiatives across the organisation through Project Managers and Change Managers.

Key responsibilities

• Lead and develop the Change Management function and a multidisciplinary team of about 35 Project Managers and Change Managers.
• Ensure the delivery of strategic, operational and technical transformation initiatives across the organisation.
• Manage enterprise-wide change delivery capacity, resource allocation and portfolio prioritisation.
• Improve project and change management methodologies, standards and governance.
• Partner with Business Units, sponsors and key stakeholders to drive change delivery and adoption.
• Monitor delivery performance, resolve escalations and foster a culture of continuous improvement.

Required profile

• Higher education or equivalent professional experience with 8-10 years in portfolio, programme and/or change management, including leadership responsibility.
• Proven experience leading teams and complex cross-functional initiatives in matrix organisations.
• Experience in aviation or another highly regulated, safety-critical environment is a strong advantage.
• Fluent English, with a strong command of either German or French.

Required skills

• Solid command of project, programme and change management methodologies in complex operational environments.
• Holistic thinking: connecting strategic priorities with operational execution and making balanced decisions.
• Transformation mindset: driving change by creating alignment, building commitment and enabling sustainable adoption.

What we offer

• Flexible working options depending on the role.
• A competitive salary with attractive working conditions and fringe benefits.
• A wide range of training opportunities for growth and development.