Hub Manager, Swiss European Digital Innovation Hub (AI Focus)

About the role

CSEM is looking for a Hub Manager (80%-100%) for Raisehub.swiss, the Swiss European Digital Innovation Hub in Central Switzerland, Ticino and Bern, dedicated to accelerating the adoption of artificial intelligence, robotics and advanced digital technologies by SMEs, start-ups and public sector organisations. With the support of the steering committee, you will coordinate, implement and develop the hub's activities and act as the interface between the consortium partners, end-users, regional economic actors, public organisations and the wider Swiss and European EDIH network. The role also involves driving the adoption of AI tools in the hub's own operations.

Key responsibilities

• Manage and support the implementation of hub activities, work packages, milestones and deliverables.
• Coordinate collaboration among consortium partners and promote the hub's services to companies, public organisations and regional industry, especially in Central Switzerland.
• Drive the adoption of AI tools in hub operations (website, CRM, administration).
• Organise workshops, training, innovation and networking events and provide AI and digital coaching to regional industry.
• Handle project planning, monitoring, reporting, financial and administrative follow-up, quality assurance, risk management and compliance with Swiss and European funding requirements.
• Contribute to the strategic development of the EDIH ecosystem at national and international level, and to project communication, branding and marketing.

Required profile

• A degree in business, engineering, computer science, digital technologies, innovation or project management, or a related field.
• Stakeholder-facing experience, including networking, outreach and onboarding of end-users and customers.
• Professional project management experience with 10+ consortium partners, preferably in publicly funded research and innovation projects; European project experience is an advantage.
• Experience defining and implementing digital and AI strategies; consulting or engineering services background is an advantage.
• Swiss German and English; Italian is an advantage.

Required skills

• Hands-on experience with AI-supported project management and administration tools such as Microsoft 365 Copilot, Teams meeting intelligence, Planner/Project, Power Automate, Power BI and Copilot Studio.
• Data-driven project monitoring with dashboards, KPI tracking, milestone and risk monitoring and budget follow-up.
• Strong communication, organisation and independent working skills.