ICT Systems Engineer - Identity & Access Management

About the role

Bell Schweiz AG, an IT team operating and developing core IT services in Basel, is looking for an ICT Systems Engineer to take responsibility for its Identity & Access Management (IAM) service based on One Identity Manager. The role acts as the main link between IT, business departments, external partners and technical specialists, with a focus on IAM but also room to contribute to other IT areas. Applicants must be authorised to work in Switzerland (EU/EFTA); only direct applications are considered.

Key responsibilities

• Ensure the stable operation of the IAM system and oversee the development of One Identity Manager and the implementation of new requirements.
• Design and optimise IAM processes, especially the identity lifecycle (joiners, movers, leavers), role and authorisation management, and automate existing workflows.
• Act as the central contact for internal departments, connected systems and external IAM consultants, coordinating collaboration and result quality.
• Maintain clear lines of responsibility, traceable processes and organised documentation, and coordinate incidents, changes and technical dependencies with specialists.
• Depending on interest, contribute to client management, software packaging and deployment, Omnissa VDI, Citrix, MDM, monitoring, SharePoint or SQL management.
• Occasionally be on call and available for weekend shifts.

Required profile

• IT qualification or comparable qualification, with experience in IAM, Service Management or Application Management.
• Structured, prioritised approach to services and processes, with independence and organisational skills.
• Clear communication with a variety of stakeholders and willingness to learn new technologies.
• Service-oriented attitude and willingness to be on call and work occasional weekends.

Required skills

• Understanding of the technical and procedural aspects of Identity & Access Management.
• Experience with One Identity Manager is an advantage.

What we offer

• At least 25 vacation days and flexible time tracking.
• Catering in the staff restaurant and outlet, and a free SBB GA travelcard.
• Training programmes and courses, a health management programme and employee discounts.
• Pension scheme with two-thirds of contributions paid by the employer, and anniversary and Christmas bonuses.
• Flexible part-time options and an inclusive workplace.