Import/Export Specialist

About the role

The Import/Export Specialist will join the Logistics team at Ball, supporting cross‑border operations by preparing accurate customs and transport documentation for inbound and outbound shipments. The role ensures compliance with legal regulations and coordinates with customs authorities, carriers, suppliers and internal stakeholders.

Key responsibilities

• Prepare and verify all required customs and transport documents in line with regulations.
• Send customs documentation promptly to carriers, customers, suppliers and partners.
• Coordinate daily with customs authorities, carriers and warehouse providers for planned transports and customs clearance for CH/AT/CH traffic.
• Verify import documents and customs duties from suppliers, correcting them as needed.
• Support goods receipt and issue during business hours.
• Handle and resolve customs‑related complaints in a timely manner.
• Work with the control customs office (KZS St. Margrethen) on spot checks for incoming and outgoing goods.
• Communicate with carriers to ensure timely and correct customs clearance documentation.
• Prepare and renew permits, maintaining records of all clearances.
• Prepare documentation for inward processing and stay up‑to‑date with VAT, customs law, duties and procedures.

Required profile

• Completed training as a customs declarant with a federal diploma or extensive experience as a customs declarant or within customs administration.
• Strong knowledge of customs processes and proven experience in import/export operations (experience with CH–AT–CH border traffic is an advantage).
• Good IT skills, including MS Office and SAP; familiarity with customs applications such as E‑Dec, NCTS, and relevant customs portals.
• Basic knowledge of English.
• Strong attention to detail and accuracy in documentation.
• Excellent communication and coordination skills.
• Ability to work flexibly to support team coverage when required.
• Fluent German speaker.
• Availability for a 32‑hour work week.

Required skills

• MS Office
• SAP
• E‑Dec
• NCTS