Key Account Manager – Grocery & Retail
Just Eat Schweiz · Genève
Description du poste
About the role
Just Eat Takeaway.com is expanding its grocery delivery service across Western Switzerland. We are looking for a Key Account Manager to lead and grow relationships with major supermarket and retail partners, ensuring commercial targets are met and customer satisfaction is high.
Key responsibilities
- Manage a portfolio of strategic grocery and retail accounts, maintaining strong relationships and driving business continuity.
- Onboard and train new and existing stores, providing troubleshooting support.
- Develop and execute account plans that include expansion opportunities, marketing initiatives and enhanced customer experiences.
- Lead negotiations, prepare proposals and contracts with key partners.
- Produce and analyse sales performance reports, presenting insights to management.
- Advise partners on optimal use of Just Eat’s solutions such as discounts, deals and stamp cards.
- Share best practices and train colleagues within the Grocery & Retail team.
Required profile
- Proven experience managing strategic or enterprise accounts in retail, gastronomy or a service‑oriented industry.
- Native French speaker with professional English proficiency; additional Italian or German is a plus.
- Result‑oriented with a track record of exceeding targets.
- Client‑focused, agile mindset and entrepreneurial spirit.
Required skills
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Just Eat Schweiz
Genève