MICE & Groups Sales Manager (French & German Speaking)

About the role

Fairmont Le Montreux Palace, a luxury hotel on the shores of Lake Geneva and part of the Accor group, is looking for a MICE & Groups Sales Manager. You will be the main ambassador for the hotel's MICE and group offering in the Swiss domestic market, with a strong focus on German-speaking Switzerland, Germany and Austria. The role reports to the Area Director of Sales & Marketing.

Key responsibilities

• Prospect, qualify and develop new MICE and group accounts in Switzerland, with a focus on German-speaking Switzerland, Germany and Austria
• Build a portfolio of key accounts such as corporate clients, event agencies, PCOs, association planners and incentive houses
• Negotiate pricing and confirm group business through written contracts in line with hotel policy
• Plan and run sales trips, roadshows and client entertainment, and attend tradeshows and industry events
• Organise site inspections and familiarisation trips for key accounts and prospects
• Work with Revenue Management and Events teams on rate integrity, market positioning and delivery of confirmed groups
• Monitor group pace, conversion rates and lead volumes, and adjust strategies accordingly
• Prepare weekly, monthly, quarterly and annual sales reports
• Maintain CRM records, respond to leads and RFPs within 24 hours, run competitor surveys and follow departmental policies and LQA standards

Required profile

• At least 3 years of proven sales experience in luxury hospitality, MICE or the events industry in Switzerland or the DACH region
• Track record of developing new accounts, generating group revenue and managing a client portfolio
• Existing network in the Swiss corporate and MICE landscape is a distinct advantage
• Native or near-native German and Swiss German; professional English; French is a significant asset
• University or college degree in Hospitality Management, Business Administration or a related field preferred
• Willingness to travel regularly within Switzerland and the DACH region

Required skills

• Proficiency in Microsoft Office (Excel, PowerPoint, Word)
• Experience with Opera, Delphi FDC or similar hospitality CRM systems is an asset

What we offer

• Complimentary upgrades and extended stays
• Discounted stays at Fairmont and Raffles properties
• Special discounts on dining and wellness services