Quality Assurance Associate
JPMorganChase · Genève
Description du poste
About the role
Join the Geneva Quality Assurance (QA) team within the Control Management Organization of a global financial institution. As a Quality Assurance Associate you will execute QA tests, develop expertise on investment products and regulatory requirements, and support client advisors and control functions.
Key responsibilities
- Execute quality assurance tests against established criteria as part of the 1st Line of Defense.
- Develop subject‑matter expertise on investment products, cross‑border activity and related regulations.
- Identify root causes of issues, draw inferences and recommend corrective actions.
- Interact with business partners to provide QA results, analyse disputes, conduct reassessments and manage escalations.
- Participate in discussions with Compliance, Controls, Internal Audit and other stakeholders on risk matters.
- Monitor the control environment for changes impacting QA testing and recommend enhancements.
- Contribute to ad‑hoc projects, targeted reviews and present findings to senior management.
- Proactively highlight potential issues and drive process improvements.
Required profile
- Minimum 3 years of experience in audit, QA, operations, risk & control or similar functions within banks, Big 4 or other financial institutions.
- Bachelor’s degree in business, finance or a related field.
- Strong analytical, issue‑resolution and problem‑solving abilities.
- Excellent time‑management, written and oral communication skills.
- Ability to work independently, lead a team and adapt to fast‑changing priorities.
Required skills
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JPMorganChase
Genève
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