Restaurant Manager – Altura Italian Coastal Dining
fourseasons · Four Seasons Gstaad
Description du poste
About the role
Lead the overall operation of Altura, the Italian Coastal all‑day dining restaurant at The Park Gstaad, a Four Seasons Hotel. Reporting to the Director of Food & Beverage, you will own the guest experience, team leadership, operational excellence and financial performance across breakfast, lunch, dinner and terrace service during the 2027 summer season.
Key responsibilities
- Lead all Altura Restaurant operations across breakfast, lunch, dinner and terrace service.
- Coach and develop a high‑performing team, fostering engagement, accountability and service excellence.
- Ensure exceptional service quality, guest recognition and consistent execution of the Italian Coastal concept.
- Drive revenue, profitability, labour productivity and manage operating expenses.
- Collaborate with Culinary, Beverage and other operational teams for seamless guest experiences.
- Build strong relationships with guests, owners and repeat visitors, handling service recovery and personalised experiences.
- Prepare the outlet for seasonal promotions, special events, terrace activations and continuous improvement initiatives.
Required profile
- Degree or diploma in Hospitality Management, Hotel Management or related field (preferred).
- Minimum four years of leadership experience in luxury restaurants, luxury hotels, all‑day dining or fine‑dining environments.
- Proven ability to lead and develop teams while delivering exceptional luxury guest experiences.
- Strong operational and commercial understanding, including revenue, profitability, labour productivity and cost management.
- Fluent in English and German and/or French; additional languages are advantageous.
- Swiss or EU/EFTA citizenship or valid Swiss work authorization.
Required skills
- Leadership and team development.
- Operational and financial management.
- Guest relations and service recovery.
What we offer
- Competitive compensation and benefits.
- Complimentary meals during working shifts.
- Employee accommodation subject to availability.
- Four Seasons employee benefits, including preferential rates at Four Seasons hotels and resorts worldwide.
- Learning, development and international career opportunities within Four Seasons.
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Four Seasons Gstaad
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