Security and Safety Manager - Pre-Opening

About the role

The Park Gstaad, a Four Seasons Hotel, is looking for a Security and Safety Manager to lead its security and safety function, ensuring the safety and security of guests, employees, assets and property. Reporting to the General Manager, you will own the day-to-day security operations, risk management, emergency preparedness and crisis response, establishing a proactive, service-oriented security culture. This is a permanent, full-year position joining the pre-opening team in March 2027 ahead of the Summer 2027 opening.

Key responsibilities

• Lead all security and safety activities across the hotel and protect guests, employees, assets and the property
• Lead, develop and supervise the Security team and coordinate external security providers where applicable
• Oversee physical security systems and procedures, including access control, CCTV, alarms, key security, patrols and incident management
• Conduct risk assessments and investigations, with reporting, follow-up and preventive measures
• Lead emergency preparedness and crisis management, including procedures, drills and employee training
• Coordinate security planning for VIP stays, special events and other higher-risk activities
• Maintain relationships with local police, fire and emergency services and work with hotel leadership and Four Seasons security resources
• Prepare the hotel for opening and continuously develop security standards and practices

Required profile

• Degree, diploma or recognised professional qualification in Security Management, Risk Management, Hospitality Management or a related field preferred
• At least five years of progressive experience in security, safety or risk management, including leadership, ideally in luxury hospitality or a high-service environment
• Experience in physical security, incident management, investigations, emergency preparedness and crisis response
• Fluent English and German and/or French; additional languages are advantageous
• Swiss or EU/EFTA citizenship, or a valid Swiss work authorization, in line with Swiss employment regulations

Required skills

• Knowledge of access control, CCTV, alarm and other physical security systems
• Excellent judgement, discretion and problem-solving under pressure
• Communication, reporting and training skills; experience with law enforcement, emergency services and external security providers
• Valid driving licence; First Aid/CPR, Health & Safety, fire safety or security certifications are advantageous

What we offer

• Competitive compensation and benefits
• Meals during working shifts
• Employee accommodation subject to availability and conditions
• Four Seasons employee benefits, including preferential rates worldwide
• Learning, development and international career opportunities
• Four Seasons travel benefit after six months of service