Senior Enterprise Account Manager, Uber Eats

About the role

As an Enterprise Account Manager for Uber Eats in Zurich, you will be the strategic link between Uber Eats and its most significant, fastest-growing restaurant brands. You will hold conversations with C-suite stakeholders, build joint business plans and turn operational data into growth strategies, resolving technical blockers that affect the customer experience at scale.

Key responsibilities

• Build and grow long-term partnerships by acting as a trusted advisor to enterprise brands, developing joint business plans aligned with their marketing and revenue goals.
• Navigate ambiguity and internal complexity to lead commercial discussions, driving growth through location expansion, ads adoption and menu optimisation.
• Manage account health by analysing operational data to fix issues such as order accuracy and delivery timeliness.
• Analyse quantitative and financial performance metrics to prioritise initiatives and upsell new features.
• Collaborate with product, marketing and operations teams so partner feedback shapes the product roadmap.
• Communicate complex data clearly to executive-level stakeholders during business reviews.

Required profile

• Minimum 3 years of professional experience in a B2B client-facing role (account management, sales or strategic partnerships).
• Experience managing commercial relationships and presenting to executives.
• Proven track record of meeting or exceeding metrics-based business goals and revenue targets.
• University education or equivalent practical experience.
• Preferred: ability to fuse business, finance and legal concepts to lead complex commercial deals.

Required skills

• Strong systems thinking to build tools and processes that drive partnership KPIs.
• Preferred: analytical skills with complex data sets (SQL is a plus) and experience with Salesforce or similar CRM platforms.

Employees must spend at least 50% of their time in the office unless approved otherwise. Candidates may be eligible for bonuses, equity and other compensation.