Senior IT Project Manager – Retail Banking Transformation

About the role

As a Senior IT Project Manager, you will lead strategic technology transformation initiatives for one of Switzerland's leading retail banks. Working at the intersection of business and technology, you will deliver complex programmes spanning data, CRM, master data management, regulatory change, and enterprise transformation.

Key responsibilities

• Lead complex transformation programmes across data, CRM, master data, regulatory and enterprise technology initiatives within a retail banking environment.
• Manage cross‑functional teams, business stakeholders, architects and technology partners to deliver strategic programmes while balancing scope, timelines, quality and risk.
• Drive the definition and implementation of enterprise‑wide data and master data strategies that support business transformation, regulatory compliance and digital innovation.
• Facilitate collaboration between Business, IT, Data, Architecture and Operations, leveraging AI‑enabled workflows and approved automation tools to improve project delivery and decision‑making.
• Apply Agile delivery methodologies using Jira, Confluence and modern project management practices to achieve sustainable business outcomes.

Required profile

• 8–10+ years of experience as a Senior IT Project Manager, Programme Manager, Transformation Manager or similar, preferably in Financial Services.
• Proven track record delivering complex transformation, optimisation, CRM, master data or enterprise technology programmes in banking or large enterprises.
• Strong understanding of enterprise application landscapes, solution architecture, data governance, master data management, analytics and technology transformation.
• Excellent stakeholder management, communication and analytical skills, able to bridge Business, IT, Data and Architecture teams.
• Fluent German (C2 or near‑native) and English (B2 or above).

Required skills

• Agile delivery methodologies (Scrum, SAFe, etc.)
• Jira and Confluence
• AI‑enabled workflow and automation tools
• Data governance and master data management
• CRM and enterprise data platforms