Senior Product Manager

About the role

The Senior Product Manager will define and deliver a high‑value product for Swiss banks, insurers and public institutions, ensuring technical feasibility, commercial viability and market competitiveness. Success is measured by client adoption, satisfaction, revenue growth and a clear, outcome‑based roadmap.

Key responsibilities

• Define product vision and strategy for Docucom and Domtrac, aligning with IIM Solutions’ overall goals.
• Conduct weekly client interviews, prototype ideas, and validate value, usability, feasibility and business viability before development.
• Own an outcome‑based roadmap, prioritize the backlog with engineering and delivery teams, and plan releases that balance new features, quality and technical health.
• Act as the product’s voice with key clients, partners and user communities, handling escalations and driving partner integrations.
• Monitor market trends (AI, document intelligence) and competitive landscape to inform product decisions.
• Collaborate with sales, marketing and finance on licensing, pricing, packaging and go‑to‑market strategy.
• Define and track product metrics such as adoption, satisfaction, quality and revenue, using them to steer decisions.

Required profile

• 10+ years of product management experience in enterprise software, preferably in output management, CCM or document processing.
• Proven track record of outcome‑based product discovery with empowered teams.
• Ability to discuss architecture and technical trade‑offs with engineers and challenge them constructively.
• Experience with regulated clients (banks, insurers, public sector) and long‑lived enterprise installations.
• Strong communication skills with clients and executives, including handling difficult situations.
• Fluent in English and German; degree in computer science, engineering, business or equivalent experience.

Required skills

• Product discovery and prototyping techniques.
• Roadmap planning and backlog prioritisation.
• Metrics definition and analysis (adoption, satisfaction, revenue).
• Stakeholder management across engineering, delivery, sales and partners.

What we offer

• A stimulating, professional environment within a dynamic, expertise‑rich team.
• Exciting projects using the latest technologies.
• Flat hierarchies and cross‑functional collaboration.
• Close contact with customers across diverse industries.
• Supportive culture with strong opportunities for professional and personal development.