Skills Strategy & AI Capability Lead

About the role

We are seeking a strategic and forward‑thinking Skills Strategy & AI Capability Lead to design and implement a skills‑led approach that supports the growth and transformation priorities of Zurich’s Life, Health & Bank Distribution business.

Key responsibilities

• Lead the development of a practical skills framework, taxonomy and implementation roadmap for the Life, Health & Bank Distribution business.
• Translate business strategy and AI‑enabled operating models into technical, functional and leadership capabilities.
• Identify critical skills gaps and inform workforce planning, hiring, succession, upskilling and reskilling decisions.
• Design capability‑building approaches for new AI‑enabled systems and workflows, including role‑based learning pathways.
• Embed skills across recruitment, performance, learning, succession, career development and internal mobility.
• Drive adoption by influencing senior leaders and equipping managers and employees with skills insights.

Required profile

• Significant experience in skills strategy, strategic workforce planning, organisational development, talent, learning or transformation.
• Proven track record of designing and implementing skills frameworks or skills‑based talent practices in a complex organisation.
• Strong understanding of how AI, automation and digital technologies are changing work and capability requirements.
• Successful experience leading enterprise change and influencing senior stakeholders.

Required skills

• Analytical ability to turn workforce data into clear business recommendations.
• Agile and pragmatic mindset with capability to navigate ambiguity, test approaches, measure outcomes and scale what works.

What we offer

• Access to healthy food options, fitness facilities and collaborative workspaces at the Zurich campus.
• Excellent public transportation links and a sustainable workplace environment.
• Opportunities for continuous learning, on‑the‑job development and career growth.