Store Manager - Gstaad

About the role

ALO is looking for a Store Manager in Gstaad, Switzerland. The Store Manager leads, manages and develops all aspects of the store's business, creates a positive and productive work environment aligned with the company's mission, and is accountable for sales and profitability goals, operational objectives, merchandising standards and the Sales, Operations and Visual team.

Key responsibilities

• Develop and execute the store's retail strategies, using local market knowledge of the clientele and competitors and awareness of business trends
• Drive business strategies through KPIs and lead the team with company tools, incentives and strategies to meet sales goals
• Communicate the store's mission to visitors and foster growth, accountability and inclusivity through development, performance management, training and coaching
• Analyse talent, set career progression plans and build internal and external pipelines through succession planning and recruitment
• Oversee the Sales, Service, Operations and Visual managers and support operational and visual guidelines, championing strong visual standards
• Support a safe work environment and collaborate with cross-functional partners while acting as a brand ambassador

Required profile

• Proven leadership experience in retail or a related industry
• Business owner mindset, entrepreneurial spirit, independent work ethic and time management
• Ability to lift up to 50 pounds, climb ladders, stand and move for a full shift
• Right to live and work in the country from the start of employment
• Availability for opening, closing and weekend shifts, including Black Friday through the end of the holiday season and the first week of January

Required skills

• Working knowledge of MS Office (Word, Excel and Outlook)
• Strong verbal and written communication skills
• Ability to handle multiple tasks in a changing environment