Account Director

About the role

As an Account Director at Diligent, you will drive revenue growth and deepen customer engagement by expanding product adoption and acquiring new clients for the Diligent One Platform. This high‑impact individual contributor role requires strategic vision, proactive relationship‑building and a relentless pursuit of excellence. You will manage the full sales cycle from prospecting to closing while acting as a trusted advisor to customers.

Key responsibilities

• Build deep knowledge of Diligent’s products, solutions and business priorities.
• Prospect new and existing business within the designated vertical/territory for complex, long‑cycle accounts.
• Apply a solutions‑selling approach to understand customer needs and develop tailored Diligent One Platform solutions.
• Develop and execute account plans to meet revenue targets and collaborate with stakeholders for joint wins.
• Lead coordination of sales stakeholders to prioritize actions across multiple accounts.
• Create specialised business plans that drive outcomes, generate new business and upsells.
• Provide feedback to product management and marketing on customer pain points.
• Manage the end‑to‑end sales cycle using Diligent’s approved methodology and maintain accurate SFDC records, forecasts and reports.

Required profile

• 7+ years of success in account management, new‑business acquisition and exceeding revenue targets, preferably in GRC.
• Proven ability to build trust and influence senior leaders and stakeholders at all levels.
• Strong appetite for continuous learning and deep understanding of product and industry trends.
• Excellent presentation, negotiation and interpersonal skills.
• Self‑motivated, resilient and results‑driven in a fast‑paced environment.
• Fluency in German and English.

What we offer

• Flexible work environment with a hybrid model (minimum 50 % onsite).
• Global days of service, meeting‑free days and generous time‑off policy.
• Comprehensive health benefits and wellness programs.
• Opportunities to work with AI‑driven GRC SaaS solutions across worldwide offices.
• Commitment to diversity, inclusion and employee resource groups.