Assistant, E‑Commerce & Physical Services Integration (EPSI)

About the role

The Universal Postal Union is seeking a motivated Assistant to support the development of physical services and e‑commerce integration under the EPSI programme. Working closely with the EPSI Director, you will provide essential administrative and research support to help drive the programme’s objectives.

Key responsibilities

• Assist the EPSI Director with day‑to‑day administrative tasks and programme coordination.
• Draft, edit, and publish content for the UPU website related to EPSI initiatives.
• Manage data capture for research, studies and surveys using online survey tools.
• Prepare and disseminate research findings, reports, models and best‑practice documents.
• Maintain both manual and electronic project files for easy retrieval.
• Organise internal and external meetings, including room booking, invitations and document preparation.
• Coordinate travel arrangements and related logistics for the EPSI team.

Required profile

• Swiss nationality or legal right to work in Switzerland.
• Strong organisational and administrative abilities.
• Excellent written communication skills for website and report content.
• Ability to work under supervision and follow the Director’s guidance.

Required skills

• Experience with online survey tools.
• Website content management.

What we offer

• Opportunity to contribute to a UN specialised agency with a global impact.
• Professional development within an international environment.