Computing Engineer – Email and Collaboration Platforms

About the role

CERN is looking for a Computing Engineer in its IT department, working in the Collaboration and Engineering Tools team. You will help deliver and evolve the collaboration and communication services used daily by scientists, engineers and support staff, including email, group management and media services, while integrating modern cloud and on-premises technologies. The role combines software engineering, service operations and infrastructure automation, with scope for technical leadership and architectural input.

Key responsibilities

• Act as deputy service manager for CERN's email services and share technical ownership of the messaging ecosystem.
• Synchronise email identities and attributes across Active Directory, Entra ID and Exchange Online.
• Operate and evolve the distribution groups archive service and the 365 groups provisioning integration with the CERN Computing Resources Portal.
• Ensure group memberships and collaboration services stay in sync across CERN's computing environment.
• Take part in projects on media platforms, video conferencing and Indico.
• Contribute to troubleshooting and continuous improvement of communication and collaboration services, working with infrastructure, security and IT service teams.
• Automate processes and improve service observability, reliability and user experience.

Required profile

• Master's degree or equivalent relevant experience in Computer Science or a related field.
• Experience or strong interest in software/web application development, production services and large-scale collaboration systems.
• Spoken and written English, with a commitment to learn French.
• Ability to work nights, Sundays and official holidays when required, and stand-by duty when required.

Required skills

• Preferred: C#.NET, Python, JavaScript, Flask, React.js, PostgreSQL, SQL, ELK stack, Kubernetes/OpenShift, Puppet, OpenStack, PowerShell, Graph API.
• Preferred: Microsoft 365, Exchange Online, SMTP/IMAP/POP, and automation of cloud and hybrid environments.
• Knowledge of programming, scripting, application development, system administration, configuration tools and ICT security best practices.

What we offer

• Limited duration contract of 5 years, subject to conditions for an indefinite position; possible extension up to 8 years.
• 40 hours per week, hybrid, with a competitive tax-free salary rising with experience.
• 30 days of paid leave plus 2 weeks annual closure.
• Health insurance coverage for yourself, spouse and children, and membership of the CERN Pension Fund.
• Family, child and infant allowances, and a relocation package depending on circumstances.