Director, Global Demand Management, IBP & Trade SNP

About the role

Johnson & Johnson is looking for a Director, Global Demand Management, IBP & Trade Supply Network Planning (SNP) to lead a global organization responsible for end-to-end demand governance, advanced demand analytics, competitive business intelligence, Global IBP execution and Trade SNP. The role is a People Leader in Supply Chain Planning and Demand Planning, and is offered in Zug, Switzerland (among other locations); it is a hybrid position and remote work may be considered on a case-by-case basis.

Key responsibilities

• Lead a global organization across Advanced Demand Analytics, Competitive Business Intelligence, Global IBP, Trade SNP and dotted-line Global Demand Brand Owners, fostering accountability, talent development and an inclusive culture.
• Strengthen IBP and Demand Review processes, guide the competitive business intelligence process, and develop the global demand digital strategy by automating analytics and workflows.
• Develop and enhance the global forecast metrics framework (MAPE, cumulative bias, forecast value add, tracking signal, IBP forecast accuracy).
• Lead global demand scenario planning, partner with regional organizations on IBP discussions, and contribute to Portfolio Management Reviews with supply insights.
• Guide the Trade SNP organization and integrate Trade & OTC into all IBP processes, monitoring KPIs and driving continuous improvement.
• Facilitate the Global IBP operating cadence (DSRM, IMSCLT IBP, Executive MBR) and champion continuous improvement in demand and volume planning.
• Own the evolution of the Global Brand Owner model and define roles with regional VPs in EMEA, Americas and APAC.
• Champion digital and AI-enabled forecasting, and partner with commercial and finance teams on demand segmentation and exception-based management.

Required profile

• Minimum of a Bachelor's degree or equivalent, preferably in Engineering, Mathematics, Forecasting or Supply Chain.
• Minimum of 10 years of proven experience.
• Experience in a global supply chain function and matrix environment.
• Ability to collaborate with key senior collaborators and demonstrate impact through critical thinking, orchestration and influence.
• Highly organized, able to work in a flexible, collaborative team, with strong communication and analytical skills.