Expansion Account Executive

About the role

This role sits at the heart of enterprise AI adoption, focusing on expanding strategic relationships within an existing customer base in Switzerland. You will help organizations scaling AI systems unlock additional value from advanced observability and evaluation platforms.

Key responsibilities

• Own the full expansion and renewal lifecycle across a defined portfolio of enterprise accounts.
• Identify and develop new growth opportunities by analyzing usage patterns and mapping whitespace.
• Build and maintain relationships with senior stakeholders, including VP and C‑level executives.
• Develop and execute strategic account plans in collaboration with solutions and go‑to‑market teams.
• Communicate product value to both technical and business audiences, tailoring messaging to each stakeholder.
• Maintain a structured pipeline of expansion opportunities with accurate forecasting and reporting.
• Ensure high‑quality CRM hygiene in Salesforce, tracking all account activity and insights.
• Collaborate cross‑functionally to align customer goals with product capabilities and roadmap evolution.

Required profile

• 5+ years of B2B SaaS sales experience with a strong focus on enterprise customers.
• Proven success driving expansion, upsell, and renewal revenue within existing accounts.
• Experience selling to technical and executive stakeholders, including AI/ML, data, and platform teams.
• Ability to build multi‑year account strategies aligned with customer growth and product adoption.
• Track record of managing complex, multi‑threaded pipelines in enterprise environments.
• Strong communication and storytelling skills to translate technical concepts for business audiences.

Required skills

• AI/ML
• Data platforms
• Salesforce