Global Product Support (GPS) Quality Leader

About the role

We are seeking a Global Product Support (GPS) Quality Leader to drive quality improvement and governance across our High Voltage Global Product Support organization. In this position you will act as the primary liaison between GPS and R&D Quality, ensuring consistent application of quality processes throughout product and system changes.

Key responsibilities

• Implement and continuously improve quality standards, processes, and methodologies across GPS activities.
• Oversee the HV Design Change Process, including quality requirements, acceptance criteria, verification, validation, and change implementation.
• Support product quality and risk mitigation through FMEA, PPAP/APQP, Quality Control Plans, DFM/DFA, reliability reviews, lessons learned, NCR data, and Cost of Poor Quality analysis.
• Consolidate findings between GPS and R&D Quality, align priorities, and drive improvements throughout the product lifecycle.
• Coordinate internal and external audits, manage non‑conformities, conduct root‑cause analysis, and ensure effective corrective and preventive actions.
• Coach and train GPS teams on quality methods, fostering a strong quality mindset and cross‑functional collaboration.

Required profile

• Engineering degree with relevant experience in Global Product Support, product quality, or R&D quality environments.
• Strong knowledge of product verification and validation, design and process FMEA, and quality management systems.
• Experience with product change management and quality planning methodologies such as APQP, PPAP, gate models, and Quality Control Plans.
• Familiarity with industry standards, regulations, and quality audit execution.
• Proven ability in risk management, continuous improvement, and cross‑functional quality initiatives.
• Excellent stakeholder management and influencing skills; Lean Six Sigma Green Belt and project‑management experience are a plus.

Required skills

• FMEA (Design and Process)
• APQP and PPAP
• Quality Control Plans
• Product verification & validation
• Risk management
• Lean Six Sigma (Green Belt)
• Project management methodologies

What we offer

• A global, cross‑functional role with significant influence on product quality standards.
• Opportunities to shape quality governance across the product lifecycle.
• Supportive environment focused on well‑being, engagement, and professional growth.