Head of Freight Operations

About the role

The Head of Freight Operations will lead a global team of freight operators, overseeing more than 30 staff members and a fleet of over 400 vessels. Based in Geneva, this senior position reports directly to the Commercial VP, Freight and is responsible for aligning processes, driving performance, and supporting strategic initiatives such as sustainability.

Key responsibilities

• Lead and develop a large international operations team (>30 people) covering >400 vessels.
• Track fleet performance in collaboration with technical managers and implement process enhancements.
• Handle vessel‑related issues daily and ensure accountability across the network.
• Manage technical matters related to ship handling with assistance from Technical Managers.
• Oversee P&I and marine insurance relationships, negotiate annual premiums, and manage related legal matters.
• Supervise towage, agency, and supplier contracts, ensuring compliance with international shipping regulations.
• Support operations in vessel‑related litigation together with Legal and P&I clubs.
• Define and drive strategic initiatives, including sustainability targets for the company.

Required profile

• Minimum 15 + years of experience in dry bulk operations and chartering.
• Proven ability to structure, organize, and implement processes.
• Extensive experience managing large, cross‑border international teams.
• Strong conflict‑resolution skills for personnel and client issues.
• Fluent in English; additional languages are a plus.

Required skills

• Dry bulk operations and chartering expertise.
• Ship handling knowledge.
• Marine insurance and P&I club familiarity.
• Understanding of international shipping regulations.

What we offer

• A key role in a global agri‑food value‑chain organization.
• Collaboration with colleagues worldwide in an informal, entrepreneurial culture.
• Opportunity to influence sustainability and strategic direction.