HR Operations Support Analyst - Maternity Cover

About the role

Citi is hiring a fixed-term HR Operations Support Analyst for an 8-month maternity cover, based at its Zurich office. The role acts as first point of contact for new hires and leavers, handles administrative HR tasks and provides day-to-day support to the HR team and employees in Zurich and Geneva.

Key responsibilities

• New hires: first point of contact, coordinate with the Budapest team, review and distribute contracts, track documentation, coordinate pre-employment screening, write welcome letters and process payroll, social security, criminal checks and other documents.
• Health, accident and long-term sickness, unpaid/sabbatical leave, maternity and parental leave, and child/education allowances.
• Leavers: remove from payroll, check termination in Workday, complete documents, scan files and act as first point of contact for the unemployment authority.
• Maintain compliant employee records in Workday, collate payroll data and send it to the offshore payroll team, and handle reference letters, time management and audit requests.
• Act as first point of contact for tax and social security authorities, raise service-level issues, manage escalations and support HR projects and process improvements.

Required profile

• Commercial apprenticeship (KV) or high school diploma; HR administration certification is an advantage.
• 2-3 years' experience, preferably in HR and in an international environment.
• Fluent English and German, written and spoken; French is an asset.
• Service-oriented, trustworthy and discreet, with good time management and a willingness to learn.

Required skills

• Strong knowledge of MS Office.
• Knowledge of Workday and Snowflake is a plus.

What we offer

• Hybrid working model (up to 2 days at home per week).
• Competitive base salary, reviewed annually.
• A range of additional benefits supporting wellbeing, living and saving.