Inside Sales Manager

About the role

This is a leadership position for a results‑driven sales professional based in Switzerland. You will head an inside sales team that converts inbound opportunities into long‑term customers while shaping strategy, optimizing processes, and fostering a culture of accountability and continuous improvement.

Key responsibilities

• Lead, coach and develop a team of inside sales professionals to consistently exceed sales targets.
• Recruit, onboard, train and mentor new team members.
• Establish, monitor and report on key sales performance metrics.
• Collaborate with marketing, customer success and sales leadership to optimise lead management, pipeline development and customer engagement.
• Drive high levels of sales activity across inbound opportunities, ensuring a seamless buying experience.
• Manage team workflows, sales processes and CRM activities to maintain pipeline accuracy.
• Conduct regular coaching sessions, performance reviews and development conversations.
• Identify process improvements and operational efficiencies to support scalability and revenue growth.
• Share insights and best practices with leadership stakeholders.

Required profile

• Minimum 3 years of experience in sales management and at least 6 years of progressive sales experience.
• Proven success leading, coaching and developing high‑performing sales teams in a quota‑driven environment.
• Experience in B2B sales; SaaS experience is a strong advantage.
• Demonstrated ability to recruit, onboard and ramp sales professionals to productivity.
• Excellent communication, presentation and interpersonal skills.

Required skills

• Salesforce (or similar CRM platform)