Manager, Process & Personnel Qualification Management

About the role

Join Johnson & Johnson’s R&D Quality Team as a Manager in Process & Personnel Qualification Management. You will drive compliance and quality excellence in the pharmaceutical industry, leading process improvement projects and leveraging digital tools to transition to a data‑centric content and qualification management system.

Key responsibilities

• Lead process and training projects, including development, mapping, qualification design and delivery.
• Act as a quality partner for Global Development, linking business partners, quality groups and governance.
• Ensure the GxP Quality Framework adapts proactively to business and regulatory changes.
• Manage tasks, timelines, risks and provide regular progress updates to management.
• Support the digital transformation roadmap toward a robust, data‑centric qualification management system.

Required profile

• Bachelor’s degree in Science or Business (Master’s preferred).
• Minimum 5 years in a matrix organization with at least 5 years focused on pharmaceutical/device compliance.
• Excellent oral and written English communication.
• Strong knowledge of global (pre)clinical safety and pharmacovigilance regulations.
• Proven project‑management expertise and analytical thinking.
• Demonstrated leadership, relationship‑building and inclusive teamwork.

Required skills

• Business Process Management (BPM)
• Business Requirements Analysis
• Compliance Management
• ISO 9001
• Process Governance and Optimization
• Quality Control (QC) and Validation
• Standard Operating Procedure (SOP) development
• Data‑savvy, fact‑based decision making