North America Jewellery Operations Support

About the role

The North America Jewellery Operations Support acts as a key link between the HQ Jewellery team in Bioggio and North American local teams, ensuring accurate product set‑up, order and shipment coordination, retail allocation and day‑to‑day follow‑up across full‑price stores, outlet stores and e‑commerce.

Key responsibilities

• Execute operational activities related to North America jewellery orders, allocations and shipments according to business calendars.
• Ensure accurate product and style set‑up, maintain data across company systems and update master data.
• Coordinate with HQ functions, North American teams and logistics partners to resolve issues and monitor shipment status.
• Prepare and maintain reports and analyses on SKUs, orders, shipments, allocations and retail needs.
• Identify opportunities to simplify, automate recurring activities and improve data quality.

Required profile

• 2‑4 years of experience in a similar operational role.
• University degree or equivalent professional experience.
• Excellent written and spoken English; additional European language a plus.
• Strong attention to detail, proactive and solution‑oriented with a sense of urgency.

Required skills

• Advanced MS Office, especially Excel.
• Experience with AS400, Stealth and Business Intelligence tools.
• Ability to work with large data sets accurately.

What we offer

• International, fresh and dynamic working environment.
• Physical & mental health programs, sustainable projects and community activities.
• Training & development platform and career paths.
• Discount on Guess products online and in stores.