Operations Specialist (Creative Production)

About the role

This role sits at the heart of a fast‑scaling creative production environment within a global digital health ecosystem. Based in Switzerland, you will design and run the operational backbone that enables creative teams to deliver high‑quality output quickly and at scale.

Key responsibilities

• Build and maintain operational systems that support creative production at scale, ensuring alignment and efficiency.
• Design scalable end‑to‑end processes, documentation, onboarding materials, and operational frameworks.
• Coordinate recurring team rhythms (weekly, monthly, quarterly) to clarify priorities, ownership, and deliverables.
• Improve cross‑functional collaboration between producers, strategists, and platform teams, managing information flow and dependencies.
• Identify and implement AI and automation opportunities to reduce repetitive tasks such as reporting, tracking, scheduling, and documentation.
• Partner with MarTech and AI teams to create smarter operational systems and workflow enhancements.

Required profile

• Strong operational discipline and systems‑thinking mindset.
• Experience in operations, project management, production operations, or business operations in a fast‑paced environment.
• Proven ability to build processes, systems, and documentation from scratch and continuously improve them.
• Excellent communication and coordination skills across cross‑functional teams and seniority levels.
• High attention to detail with strong accountability and follow‑through.
• English proficiency at B2 level or above.

Required skills

• Airtable
• Notion
• Project management tools (e.g., Asana, Trello, Jira)

What we offer

• Competitive salary package aligned with experience and market standards.