Sales Development Representative – DACH

About the role

The Sales Development Representative – DACH will generate qualified pipeline for Omilia’s enterprise sales team across Germany, Austria and Switzerland. Working at the top of the sales funnel, you will identify, engage and qualify senior decision‑makers and turn interest into discovery meetings for Account Executives.

Key responsibilities

• Own top‑of‑funnel pipeline generation for assigned DACH territories, consistently meeting or exceeding qualified‑meeting targets.
• Research and build targeted prospect lists using Salesforce, LinkedIn Sales Navigator, ZoomInfo and other intelligence tools.
• Execute multi‑touch, multi‑channel outbound sequences (phone, email, LinkedIn, social) to senior CX, IT and operations leaders.
• Craft personalized outreach in English and relevant DACH languages, linking Omilia’s conversational AI solutions to prospect challenges.
• Qualify inbound leads from marketing campaigns, events and website activity, advancing fit prospects to Account Executives.
• Maintain accurate activity records in Salesforce to provide full visibility of pipeline generation and outreach performance.

Required profile

• Proven experience in outbound prospecting and lead qualification for enterprise accounts.
• Ability to communicate clearly in English and at least one DACH language (German, Austrian or Swiss German).
• Data‑driven mindset with a structured approach to multi‑channel outreach.
• Comfort engaging senior decision‑makers across CX, IT, and contact‑centre functions.

Required skills

• Salesforce
• LinkedIn Sales Navigator
• ZoomInfo