Senior International Customer Manager (m/f/x)

About the role

Mondelēz International is looking for a Senior International Customer Manager in Italy. You will work in partnership with customers to define and execute a growth strategy for both Mondelēz International and the customer, developing long-term commercial strategies for assigned international customers and European buying alliances. The position sits within a regional business model managed by Mondelēz Europe GmbH, Switzerland.

Key responsibilities

• Develop and drive broad customer relationships across all levels, including with senior customer representatives and key internal stakeholders.
• Execute the customer strategy and ensure delivery of the Joint Customer Business Plan (JCBP).
• Lead complex international negotiations and build competitive commercial agreements.
• Drive profitable growth, optimize commercial investments and protect business value across markets.
• Coordinate commercial execution with local markets, Finance, RGM and Legal, and lead cross-country alignment.
• Identify business opportunities, anticipate customer developments and mitigate commercial risks.
• Provide strategic insights to senior management and monitor the governance, implementation and performance of international agreements.

Required profile

• Minimum 7 years of experience in local sales.
• Master's degree in a relevant field.
• English is mandatory; French is a plus.
• Travel to Amsterdam or Brussels once every two weeks between October and April.
• No relocation support available.

Required skills

• Strong experience in international customer management and strategic commercial negotiations within FMCG.
• Solid understanding of European retail dynamics and international buying alliances.
• Ability to manage complex, multi-market customer relationships and influence senior stakeholders.
• Excellent negotiation, communication and analytical skills, with autonomous operation in complex international environments.

What we offer

• Base salary in Italy of EUR 85,840 to EUR 107,300 for a full-time equivalent job, depending on experience, skills and qualifications.
• Eligibility for a performance-based bonus program.